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‎12-06-2021 12:16 PM

HP Recommended
Product: OMEN by HP - 17-an103nf

Hello there.

 

I have an  Omen by Hp-17-an103nf, about 4 years old. I was playing on Sunday but the laptop turned suddenly black. I tried turning the laptop back on but the light did not turn on again. I never had once a problem with the laptop until yesterday, it was never slow, it never turned off, so it was quite abrupt and came as a surprise.

 

I checked the cable and the adapter but they seem fine to me, a couple of scratches here and there but that s it. Putting the scratches aside there is no damage. Any help or information about what to do would be welcome.

 

Best regards.

 

Keter Fernandez

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