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Posts: 1
Member Since: ‎12-14-2013
Message 1 of 2 (300 Views)

keyboard locked/froze

My keyboard is locked/froze. I logged in using the On-Screen Keyboard. I have taken the battery out & tried to restart. Also checked the ease of access & there's nothing that's checked there. Please help!!!
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HP Support Agent
Posts: 7,164
Member Since: ‎09-03-2013
Message 2 of 2 (278 Views)

Re: keyboard locked/froze

Hi tara72, sorry to hear that your are having issue with your keyboard. What is the model of your computer and what operating system are you running?  I will be more than happy to assist you once I have your information. Please respond back at your convenience. Hope to hear from you soon.


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