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Bejc1
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Message 1 of 4
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laptop No response after being left (sleep)

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Hi, hope someone can help.

Whenever my laptop is left, it goes to sleep, and the only way to wake it is by smashing it against...... sorry no thats what I want to do with it ..... the only way to get it working again is by turning it off and on.

 

Windows is updated, I've updated the bios, and checked all other drivers which all seem ok.

 

I have googled (other search engines are available) and tried many fixes, but as you can tell, with no joy.

 

Please someone help, Thank you

 

 

3 REPLIES 3
WAWood
Level 16
Level 16
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Message 2 of 4
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@Bejc1 

Win10 has enabled a new hibernation process known as Fast Startup -- which is enabled BY DEFAULT. This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off. In some rare cases, it can also cause a laptop to overheat because the processor is still running and still generating heat, as this has been reported when the laptop was turned off and put inside a case.

Disabling Fast Startup might fix booting and shutdown problems.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, Fast Startup is disabled.

See if that helps.



I am a volunteer and I do not work for, nor represent, HP
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Bejc1
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Message 3 of 4
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Thank you, felt positive as I followed your instructions ..... only to find it was already off. Any other ideas ? tia

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WAWood
Level 16
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34,852 24,531 3,148 7,861
Message 4 of 4
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@Bejc1 

Sorry no, I was hoping that would be the issue.



I am a volunteer and I do not work for, nor represent, HP
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