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HP Recommended

I have a new HP Laptop 14. Purchased January this year. Lately it is very difficult to turn on or start. Today after hitting the start button it took one hour to come on.

1 REPLY 1
HP Recommended

Hi @Buddy26

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "start-up to slow" issue.

 

To better assist you - 


Please help me with the exact serial, product number, and model of your product to help you better

 

Meanwhile, try disabling fast startup.

 

To disable Fast Startup, press the Windows Key + R to bring up the Run dialog, type powercfg.cpl and hit Enter. The Power Options window should appear. Click "Choose what the power buttons do" from the column on the left. 
 


 

Scroll down to "Shutdown settings" and uncheck the box for "Turn on fast startup". 

Note: If these options are greyed out then you may need to click "Change settings that are currently unavailable".
 


 

Click the "Save changes" button to apply the changes

 

Also, refer to Computer is Slow Guided Troubleshooter

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.