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- HP Community
- Notebooks
- Notebook Boot and Lockup
- laptop not booting up
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12-09-2023 04:24 AM
Hi @naman152,
Welcome to the HP Support Community.
Do not worry, I'd be happy to help you!
I understand that your laptop not booting.
Let's perform the steps below.
POWER DRAIN:
Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds connect the power cable back again and try to power on the computer.
CBR:
Press the Windows key and then follow by the key "B" this time and then the power button for around 3-4 seconds, release the power button and continue to hold Windows+B for 3-4 seconds more.
If the PC does not boot, this could be a hardware issue. This might require one-on-one interaction to fix the issue.
We have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. HP provides repair or service options as well. Hence I encourage you to contact HP support
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee