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rukshar
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laptop not starting, no power, no boot up, blank window, caps lock blinking 3 times

HP Pav x360 13-U132TU Slv 33cm
Microsoft Windows 10 (64-bit)

hey,

my laptop, HP PAvilion 360 not showing any display when powered on. Blank screen is there and Caps Lock LED is blinking 3 times(white color).

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Message 2 of 4
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HP Recommended

laptop not starting, no power, no boot up, blank window, caps lock blinking 3 times

Hi

 

https://support.hp.com/us-en/document/bph07107

 

Caps/Num Lock LED

Component.

Error condition

Corrective action

LED blinks once.

CPU

CPU not functional

  1. Re-seat the processor. NB:- See the Services Media Library for steps for your PC.

  2. Replace the processor. NB:- See the Services Media Library for steps for your PC.

  3. If the CPU still does not function properly, replace the Main-Board.

LED blinks twice.

BIOS

BIOS corruption failure.

Reset the CMOS:

1 Restore BIOS if available. (If you can access the CMOS battery, pull it out and re-seat it.)

NB:- See the Services Media Library for steps for your PC.
2 Press the Windows
 
+ B keys to do a BIOS recovery.
If the error persists, replace the Main-Board.

LED blinks 3 times

Memory

RAM Module failure.

1 Reseat the memory. NB:- See the Services Media Library for steps for your PC.

2 Check each individual memory module and swap slots.

3 Replace the memory modules causing three blinks or if the blinks follow the slots.

4 Replace the Main-Board.

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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rukshar
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Message 3 of 4
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laptop not starting, no power, no boot up, blank window, caps lock blinking 3 times

thank you

but the service media library is not avail;able

Can u please tell me how to reset the memory

 

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Message 4 of 4
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HP Recommended

laptop not starting, no power, no boot up, blank window, caps lock blinking 3 times

Hi

 

Reseat not reset.

 

Remove the memory module(s),  refit or replace one at a time.

 

https://support.hp.com/us-en/product/hp-pavilion-13-u100-x360-convertible-pc/12589419/model/14019472...

http://h10032.www1.hp.com/ctg/Manual/c05226489    Page 58

 

 

 

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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