laptop started making some clicking noise when i put my hand on it to type and suddenly power off

[farisjalali]

laptop started making some clicking noise when i put my hand on it to type and suddenly power went off and since then i tried troubleshooting steps like hard reset, also tried

" press and hold down the Power button for no longer than 2 to 3 seconds, then release the Power button but continue to hold the Windows and B keys until the BIOS update screen is displayed or until you hear a beeping sound (usually 8 beeps)."

but it just wont work, but of no avail. its compeltely dead nothing happens on pressing the power key

[Echo_Lake]

@farisjalali

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• Did you try another charger?

While you respond to that, let's try these steps: 

Firstly, run Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8 (if the computer doesn't start up/power on you can skip the next step)

• Note: do not skip any troubleshooting steps even if you feel steps are repeating.

Next step, BIOS default: 

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.