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‎05-02-2020 08:40 AM

HP Recommended
Product: hp laptop
Operating System: Microsoft Windows 10 (64-bit)

MY laptop will not turn on.  No led indicator next to power port and have tried several AC power adapters.  Unit has sealed battery so cannot remove it.  Tried hard reset with no luck.

 

1 person had the same question
1 REPLY 1

‎05-09-2020 02:11 PM

HP Recommended

@wayne2020

Thank you for posting on HP Support Community.

 

This sounds like hardware related issue with the computer as it's not powering on. 

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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