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Wags77
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Message 1 of 2
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locked out of my notebook

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hp stream 14

I powered on my computer and someone has put a lock on it a black screen with a blue box  that says enter administrator password or power on password  and I dont know it 

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RodrigoB
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Message 2 of 2
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Hi Wags77

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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