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‎09-28-2016 12:57 PM

HP Recommended
Product: m6-w101dx x360
Operating System: Microsoft Windows 10 (64-bit)

Was going to buy this but the setting says no pin or touch input for this display but the spec sheet shows it is touch. 

Any help would be great. New to HP products.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2016 07:07 PM

HP Recommended

Hi,

 

One thing I've noticed, from the specs of your machine:

 

      http://support.hp.com/us-en/document/c04753178

 

It has Windows 10 Home (64-bit) pre-installed. But from your screen above, It has Windows 10 Pro and NO HP logo as shown on my loan machine.

 

Must be someone played around with it and mucking up the drivers.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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8 REPLIES 8

‎09-28-2016 01:47 PM

HP Recommended

Hi,

 

It has a touch screen:

 

   http://support.hp.com/us-en/document/c04753178

 

Where the settings say "no pin or touch input " ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-28-2016 02:10 PM - edited ‎09-28-2016 02:13 PM

HP Recommended

This is where it shows no input.

s-l1600.jpg

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‎09-28-2016 07:35 PM

HP Recommended

Hi,

 

It says no Pen or Touch ..... input, not pin. Your computer has no pen but it has touch screen.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-28-2016 07:38 PM

HP Recommended

So I'm being gigged over a typo but I'm trying to tell you that it is NOT working with TOUCH. 

IS there a setting that's being missed or possibly the previous owner swapped screens due to the old one going bad?

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‎09-29-2016 01:03 AM

HP Recommended

Hi,

 

Did you buy a second hand machine ? If yes then sorry I can't answer your question. The following image shows my loan Spectre x360 machine

 

              loan.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-29-2016 01:18 AM

HP Recommended

No, I asked because I thought there might be a setting that may have been turned off after a factory restore. I was looking at it when I noticed the problem so I wasn't about to buy it. 

Was this reply helpful? Yes No

‎09-29-2016 07:07 PM

HP Recommended

Hi,

 

One thing I've noticed, from the specs of your machine:

 

      http://support.hp.com/us-en/document/c04753178

 

It has Windows 10 Home (64-bit) pre-installed. But from your screen above, It has Windows 10 Pro and NO HP logo as shown on my loan machine.

 

Must be someone played around with it and mucking up the drivers.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-30-2016 06:05 AM

HP Recommended

Funny that you caught that. I noticed it last night so we restored from the factory recovery and it was fixed. Still have no clue as to why they would install Pro on it but oh well. I still decided not to buy it.

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