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Honor Student
Posts: 2
Member Since: ‎09-15-2011
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mouse cursor not responding due to locked log-on

I have a laptop Compaq Presario CQ61-414NR and right now I can not use the mouse cursor when I touch the touchpad when log-on into the computer.  My daughter has been using it to play game with it.  I don't know what really happen but I assumed my daughter hit some key which triggered the issue.  I have noticed that the administrator log-on icon stated LOCKED.  I clicked on it to go into the Window 7, once I am in the mouse cursor is not respond to the touch on the touchpad.  Can anyone help me to unlock or fix this issue.  Much oblige.

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