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Alltechdetail
Level 2
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Solved!

my HP 15BS115DX blue screen!!! no os boot.

HP Recommended
15BS115DX
Microsoft Windows 10 (64-bit)

Hello, I recently upgraded my boot drive to an 256gb m.2 crucialmx500 from cloning my WD 1tb SSHD it was running fine untill i reformated the WD drive, now everytime I try and turn my computer on no os will load and I get blue screen, your device needs repair error 0x0000000E , so I got a feeling I did something really bad. I was unable to fix this myself so I'm asking or pleaing to someone on here to help me fix this, luckily I've got a backup pc to use to get the post up on this forum.

 

Edit: also, I recently updated the bios, so I tried reverting it back and accidently clicked retry current so now it just has the new bios versions as options... PC is a HP 15BS115DX Notebook with spec upgrades (RAM, WIFI CARD, SSD), let me know if someone can help or needs more information, again I really cant firgure out how to boot it to any type of program or os it just fails and reverts back to the same blue screen and error.

 

Edit2: also system recovery dosent load, I had made sure there was a recovery partition on the new clone drive. Don't understand why windows recovery isn't loading, but agian thats why i'm here. thanks

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Paul_Tikkanen
Level 21
Level 21
132,092 122,269 20,098 30,820
Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer, would be to use the Cloud recovery tool on your working PC to create a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

You can see if your notebook is supported by the cloud recovery tool at the link below...

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

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Paul_Tikkanen
Level 21
Level 21
132,092 122,269 20,098 30,820
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer, would be to use the Cloud recovery tool on your working PC to create a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

You can see if your notebook is supported by the cloud recovery tool at the link below...

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

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