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‎09-10-2022 09:02 AM - last edited on ‎09-10-2022 10:25 AM by Retired

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

my hp elitebook 8440p corei7 trip off within 30 seconds and on by itself back, until i switch it off. the laptop will boot to the desktop for the first time and after that it will be striping off within 30 seconds continuously until i switch it off by myself.

Category:
1 REPLY 1

‎09-11-2022 03:10 PM

HP Recommended

Hello @ezeola 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(6) Please report your results ( error messages, take pictures )

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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