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- Re: my laptop fan still working after shutdown
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10-05-2022 12:11 PM
HP Recommended
Product: HP Notebook - 14-dk0002ne
Operating System: Microsoft Windows 11
Hello,
My laptop fan still working at it high speed after I shutdown the computer or i but it in sleep at least 15 minutes. even i don't open any task.
please help me to fix this problem
3 REPLIES 3
10-05-2022 12:32 PM
HP Recommended
Hello @Elzayat
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results
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