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I got this keyboard problem when I was at daad; I still cannot get my head around how to possibly get this solved.
Thank you for posting on the HP Support Community.
While you respond to that, let's try these steps: (for all HP notebook computers)
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8.
Keep me posted for further assistance.
ECHO_LAKE I am an HP Employee
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