my laptop screen is black and the caps lock light flashes on boot

[albitech]

I bought this laptop 3weeks ago

[BeemerBiker]

Do a hard reset then run diagnostics.

• Turn on the computer by holding the power button down for 20 full seconds then release.
• Press the Power button one more time (if necessary) to start the computer.
• Tap the ESC key about once a second after you see the LEDs on the keyboard flash.
• Press F2 to run diagnostics: (v) 2.6 or later is recommended.

if you fail diagnostics or cannot power up then

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

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