• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
hp envy 15m-ed1023

Hi, i I bought a laptop that had no problems, one day I opened the back to increase the RAM, then the laptop did not boot. When I turn it on, it seems that the power is fine. After turning on the laptop for four seconds, it turns on. Its fan works and its keyboard turns on. But nothing else happens and the laptop turns off. I have tried almost all the software methods, but I don't have a recovery file, although it is unlikely that it will react to it. If anyone has such experience, I would be happy to help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.