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AlexaMargarette
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my laptop turns on then suddenly turns off.

pavilion 6
Microsoft Windows 7 (64-bit)

my laptop turns on then suddenly turns off after few seconds. any suggestion regarding this issue? is this a common issue on hp laptop? thanks in advance. 

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Level 2 Cesar_A3
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HP Recommended

my laptop turns on then suddenly turns off.

Hello AlexaMargarette,

 

Try starting it plugged in and with the battery removed.
with no power going into it (unplugged and battery removed) try to press and keep pressed the power button for about a minute. should force a bios reset. and than try again to start 

 

 

Regards

I am an HP employee
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