my laptop wont turn and boot up, it is just like it is dead, there is no activities no sound orlight

[yabbassi2012]

my laptop wont turn and boot up, it is just like it is dead, there is no activities no sound or light

I press power bottom but nothing happen

[The_Fossette]

@yabbassi2012,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is not power on.

Don’t worry, I assure you I will try my best to get this sorted.

Have you tested the computer with an alternate adapter?

Meanwhile, I recommend you follow the step 1 and 2 from the below link and check if it helps.

https://support.hp.com/us-en/document/c04718479

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[yabbassi2012]

Dear Kind friend

Thank you so much for your kind supports

my laptop wont turn on at all

I did what you mentioned but nothing happend

[The_Fossette]

@yabbassi2012,

I recommend you contact support as it looks like a hardware issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!