Smurray358 Student
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my notebook won't turn off even after i press the off button for 5 secs

HP Stream Notebook 11-r000na
Microsoft Windows 8 (32-bit)
I have tried shutting down my notebook but then the screen stayed blank but the light on the power button was still on. I then pressed the power button for 5 seconds so that it would turn off but it hasn't. I have tried this many times and left the notebook to sit overnight in hopes that it would sort itself out if it had crashed. However, when i woke up this morning the light was still on. It means that i can't access my notebook and turn it on if i can't even turn it off properly. The screen is staying black and hasnt changed. My notebook is brand new as i only bought it yesterday
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my notebook won't turn off even after i press the off button for 5 secs

Leave it unplugged from the power supply until the battery fully discharges and then reconnect it and attempt to boot it.  That has worked for some others here with the Stream notebook.

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