cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Ayushi8
New member
1 0 0 0
Message 1 of 1
131
Flag Post

my pavilion x360 convertible won't boot and shows blank screen with underscore sometimes

HP Recommended
Pavilion X360 convertible

This blue screen showed up saying that my PC has ran into an error and needs to restart, then after some time the screen went black and that stayed for a long time, I don't remember but maybe the underscore showed up once on the left corner and then I ran out of patience and shut my laptop down and started it my self,  but it didn't boot and kept showing nothing. I tried it a few times. Every time I shut it down I can hear the beep noise but when I try to start it it doesn't make that noise. The caps lock light doesn't work so I know that it's not taking any input from the keyboard and I can hear it running from the air passage thing IDK wht u call it. Before I could hear it keep running but now I hear it and then it stops when the underscore shows up. The underscore has now started showing up a lot more like I guess every 10 secs not sure. I have unplugged the device and removed all USB extensions and everything. Can I know what is happening?  And what can I do this happened like an hour ago and I really need to be studying. I really need help.  'I HAVE AN EXAM TOMORROW PLEASE GET TO ME ASAP PLEASE.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation