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‎03-14-2024 07:48 AM - edited ‎03-14-2024 08:18 AM

HP Recommended

As above - need an irst driver for 4J977EA / CH0500SA model I have found the drivers on the product page put them onto a FAT32 USB stick but they are not recognised by the system. The drive is the original drive from the system so I'm struggling why wiping it for reimaging has created this issue.. I have even tried the intel driver direct from their page ...

 

TIA

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1 REPLY 1

‎03-14-2024 11:08 AM - edited ‎03-14-2024 11:15 AM

HP Recommended

@invo,

 

Driver files need to be extracted from a downloaded Intel RST driver softpaq and supplied to the Windows installer so that it detects a storage drive to install Windows on.

 

Please see the post below that shows the latest Intel RST VMD storage controller driver for your Intel Core i7 11th gen-based laptop.

Solved: Re: no drive found - HP Support Community - 8981346

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