Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
I have a brand new new laptop and I get a black screen & can't finish Window setup. I have not even used it...I need help please
I reviewed your post and I understand that you are unable to complete the first-time setup on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you follow steps 1 and 2 from the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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