-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- no bootable image found notebook will be shutdown

Create an account on the HP Community to personalize your profile and ask a question
11-23-2017 04:28 AM
Hi friends!
I had a problem with my hp elitebook 820 G1 H5G89EA.
After replacing the faulty hard disk to a blank SSD, the laptop began to show the error that is attached in the picture.
It is not loaded neither from a flash drive or from the preinstalled SSD.
I can't go to BIOS, none of the keys, key ESCAPE also does not help.
Please tell me how I can reset the BIOS or otherwise fix the problem.
11-23-2017 08:57 AM
Hi
https://support.hp.com/us-en/product/hp-elitebook-820-g1-notebook-pc/5405376/manuals
http://h10032.www1.hp.com/ctg/Manual/c02876562
Identifying, Preventing, Diagnosing, and Recovering from Drive Failures
It has a flow chart and everything.
Shutting down by holding in the PWR button for 15 seconds may help.
WinKy + B + PWR for 1 second starts a BIOS repair on most laptops.
11-24-2017 04:17 AM
Hi
OK.
1. Break the cycle, remove RAM, SSD and CMOS battery.
Clear CMOS. BOOT. Shutdown, PWR Button for 15 seconds.
Replace CMOS and BOOT. PWR Button for 15 seconds.
2. Insert Bootable media, USB or DVD. Replace RAM.
BOOT. PWR Button for 15 seconds if it fails.
3. Add back SSD - Boot. PWR Button for 15 seconds if it fails.
4. BIN - Buy a new laptop.