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Top Student
Posts: 5
Member Since: ‎11-02-2016
Message 1 of 3 (175 Views)

not working laptop

[ Edited ]
Product Name: HP ENVY X 360 - M6 - AQ005 DX
Operating System: Other

ITS NOT WORKING.& trying to make comoplaint but your toll free no. is not working.

so kindly reply by mail so can let u know our pro blem in laptop which bought recently from new york,

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HP Support Agent
Posts: 10,159
Member Since: ‎08-10-2016
Message 2 of 3 (126 Views)

Re: not working laptop



I have brought your issue to the attention of an appropriate team within HP. 

They will likely request information from you in order to look up your case details or product serial number. 
Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Forum


I am an HP Employee

Top Student
Posts: 5
Member Since: ‎11-02-2016
Message 3 of 3 (107 Views)

Re: not working laptop

Our laptop is not opening.power light is coming but screen is coming blank it's not opening.
Also light is blinking on caps lock button.
So plz look this issue & solve it on urgently basis.I live in Jaipur ,India.so plz let me know nearest customer care centre to where we contact.& also u informed in the centre for our this issue of laptop.
Plz solve asap.
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