05-21-2019 09:34 AM
The original operation system was lost. Can I recover that somehow? If yes, then from where?
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05-21-2019 10:12 AM
You have a couple of options. You can download Windows 10 from Microsoft (download media creation tool and create a bootable USB with OS on it) and perform a clean install.
and then find software and drivers here
You can also try HP cloud recovery. Take a look here
Hope it helps,
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