cancel
Showing results for 
Search instead for 
Did you mean: 
nincsplafon Honor Student
Honor Student
2 1 0 0
Message 1 of 4
129
Flag Post
HP Recommended

Solved!

operation system

HP OMEN 15-ce0xx
Microsoft Windows 10 (64-bit)

 The original operation system was lost. Can I recover that somehow? If yes, then from where?

3 REPLIES 3
Provost Provost
Provost
9,664 9,445 1,848 3,481
Message 2 of 4
116
Flag Post
HP Recommended

Solved!

operation system

Hi,

You have a couple of options. You can download Windows 10 from Microsoft (download media creation tool and create a bootable USB with OS on it) and perform a clean install.

https://www.microsoft.com/en-us/software-download/windows10

and then find software and drivers here

https://support.hp.com/us-en/product/omen-by-hp-15-ce000-laptop-pc-series/15551437

 

You can also try HP cloud recovery. Take a look here

https://support.hp.com/us-en/document/c06162205

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

nincsplafon Honor Student
Honor Student
2 1 0 0
Message 3 of 4
94
Flag Post
HP Recommended

Solved!

operation system

thank you very much

Reply
0 Kudos
Highlighted
Provost Provost
Provost
9,664 9,445 1,848 3,481
Message 4 of 4
92
Flag Post
HP Recommended

Solved!

operation system

You're welcome.

 

Let me know if you need any further help.

 

All the best,

David

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation