08-22-2016 12:50 AM
Before one month m using window 10 ,64 bit, now i want to install window 7 home basic , i hv insert window cd than after some time my laptop screen showing this problem in blue screen, i hv already chacked bios setting n i hv tried so many ways but i cant find any sollution so plz,,,help me, m trying before 2 days but m nt find yet sollution ......Reply plz i vil wait your answere..
A problem has been and windows has been shut down to prevent damage to computer.
if this is the frist time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
The BIOs in this system is not fully ACPI compliant Please contact your system provider for updated bios installation
08-25-2016 10:26 AM - edited 08-27-2016 09:55 AM
I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with a blue screen at start up. I would like to assist you today with resolving this issue.
Please look at the following documents.
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08-25-2016 12:44 AM
actually u dont read my query care fully. so i want to tell u something . i used higher version of windows like 10,8 , but when i go for lower one like win 7,basic ,professional, it refusing during boot formating with a blue screen to display a msg " oxooooooA5-The BIOs in this system is not fully ACPI compliant" and hold the screen ,
so loding of os then first logo will come hand like hanging screen with 30 sec. then it show blue screen . thank u for your help.
08-27-2016 10:01 AM
if you have followed the steps for Blue screen and still is not working.
Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.