cancel
Showing results for 
Search instead for 
Did you mean: 
Mommyof51
New member
1 0 0 0
Message 1 of 2
79
Flag Post

power cycling

HP Recommended

My chrimebook is power cycling help this is my first chromebook so I'm not sure how to fix it my samsung is easy as I just press f8.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 476 751
Message 2 of 2
Flag Post
HP Recommended

@Mommyof51 Welcome to HP Community!

 

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

 

Please perform the below steps and check.

 

  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. In the box that appears, select Powerwash. Continue.
  5. Follow the steps that appear and sign in with your Google Account. ...
  6. Once you've reset your Chromebook:

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation