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jax64
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Message 1 of 2
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replaced power jack, power cord, and battery. will not power up, charge battery

laptop 15bao18wm
Microsoft Windows 10 (32-bit)

laptop power jack got burnt look to it and wasn't working. so I replaced power jack and power cord and new battery . nothing happens

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

replaced power jack, power cord, and battery. will not power up, charge battery

@jax64

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team as this could be a hardware issue.

 

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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