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senha no boot

hp 620
Microsoft Windows 7 (32-bit)

ola, 

tenho hp 620 notebook pc (energy star) que logo que aperto botao de ligar mostra uma tela  HP INVENT e em seguda uma tela de login

0bf93c55-9384-4350-ad69-e68809a1acb3.jpg

 

todos comandos de boot da nessa tela ja tirei bateria interna e nao resolveu ja tentei resetar o bios com comjunto de teclas nao resolveu 

tecla F10 vai pra essa pagina

 

 

0bf93c55-9384-4350-ad69-e68809a1acb3.jpg

 

 

depois de tentar 3 vezes a senha mostra uma tela com teclado virtual  

depois diz 

 

 

0bf93c55-9384-4350-ad69-e68809a1acb3.jpg

 

oque faço?

 

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HP Recommended

senha no boot

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