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Locked

‎08-12-2021 05:00 PM

HP Recommended
Product: mple:HP Pavilion -17-ar050wm
Operating System: Microsoft Windows 10 (64-bit)

My laptop is an HP pavilion 17 ar050wm Windows 10 home 64-bit.

For some reason when I started my computer this time it wants my password and I have never used a password on this computer, every time I try to enter one it tells me it's wrong and to try again I did not make a backup password flash drive is there a way I can get into my computer without a password because I don't know what the hell it is and I have a lot of things on my computer, my father's funeral, a lot of photographs a lot of things that are dear to me otherwise I'd just take it back to factory reset but I really don't want to lose those things.

Category:
1 REPLY 1

‎08-12-2021 05:04 PM

HP Recommended

Hi leenarie,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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