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Top Student
Posts: 4
Member Since: ‎10-28-2016
Message 1 of 4 (138 Views)
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sometime hp-15-af008ax screen doesn't turns on and capslock is toggling

Product Name: HP-15 Af008ax
Operating System: Microsoft Windows 10 (64-bit)

Hello sir My laptop af008ax 's screen sometime doesnot turns up when i press power key. and Fan starts at very high speed and also capslock is toggling. but after some time it can be start without any error. whats happing i don't know.

Laptop is in warranty but its center is away to me so i want some simple solution .

Thanks.

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Accepted Solution

Re: sometime hp-15-af008ax screen doesn't turns on and capslock is toggling

This problem is arising due to Failure connection to RAM. So trying to use other socket and problem will be solved.

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Regents Professor
Posts: 4,058
Member Since: ‎04-09-2015
Message 2 of 4 (129 Views)

Re: sometime hp-15-af008ax screen doesn't turns on and capslock is toggling

Dear Customer,

 

Please go through the below document:

http://support.hp.com/us-en/document/c04718479

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Thank You,

GBL84

I am not an HP Employee

Top Student
Posts: 4
Member Since: ‎10-28-2016
Message 3 of 4 (106 Views)

Re: sometime hp-15-af008ax screen doesn't turns on and capslock is toggling

Thanks for solution.
I do hard resets earlier and laptop starts but problem Aries again so how much time I spend for hard reset. If there is permanent solution then please suggest me.
And now wards hard reset is also doesn't very effective.
Top Student
Posts: 4
Member Since: ‎10-28-2016
Message 4 of 4 (67 Views)

Re: sometime hp-15-af008ax screen doesn't turns on and capslock is toggling

This problem is arising due to Failure connection to RAM. So trying to use other socket and problem will be solved.

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