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Posts: 0
Member Since: ‎06-17-2016
Message 1 of 2 (93 Views)

startup cannot completed

Operating System: Microsoft Windows 8.1 (64-bit)
Model HP 15 notebook PC
Product no. J8B82PA#ACJ
Ram 4gb
Hard disk 1tb HDD
Processor Intel core i3 1.70 GHz
Win does 8.1 64 bit
0 Kudos
Posts: 14,802
Member Since: ‎03-26-2014
Message 2 of 2 (79 Views)

Re: startup cannot completed

Hi @prateekranjan


Thank you for joining the HP Forums! 


I saw your post that startup cannot be completed with your HP 15 Notebook PC. And, I am happy to look into this for you!


Please try the steps within this guide, Computer Does Not Start (Windows 8). If this does not resolve your issue the computer will need to be serviced. 


Please contact HP phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.


Please remember to return to this thread and mark 'Accept as Solution', if I have successfully helped you resolve the issue. If you wish to say 'thanks' for my effort to help, click the 'thumbs up' to give me a Kudos.


Hope this guide resolves your issue! :)

I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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