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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Solved!

symbols on updates

HP Recommended
pravillion notebook
Microsoft Windows 10 (64-bit)

what are the symbols next to my installed updates......!!!

4 REPLIES 4
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Message 2 of 5
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HP Recommended

approudy

 

Hello;

Allow me to welcome you to the HP forums!


Since we clearly can NOT see your screen from here, how are we supposed to know??

 

Are these Windows Updates?  Are these HP-supplied updates?

 

What do the symbols look like?

 

Without details, we can't possibly help you.

 

We can proceed once you provide the information.

Thanks

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Yes sorry

 

they are HP Updates,

 

they have explination marks in Triangles, in front of them even though it says the are installed.

 

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HP Recommended

Thanks for the information ....

 

Personally, I have found HP Support Assistant (HPSA) to be more trouble than it is worth.

 

On a brand new PC, it is probably most useful as HP is constantly putting out driver and BIOS updates for new machines, but on an older PC, especially one that was Upgraded to Win10, it is all but useless -- as HP is not putting out updates for the older PCs.

 

If you want to troubleshoot HPSA, here is some information: HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎 | HP® Customer Support

 

Good Luck
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Thanks for your help.

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