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joshhooper
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Message 1 of 4
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system disabled.....im going to lose my mind

hp noteboook
Microsoft Windows 10 (64-bit)

its certified refurbished. 17-bs018cy

p/n 2pb34uar

 

system disabled [i 77385024]

 

please help end my suffering

 

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Message 2 of 4
113
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HP Recommended

system disabled.....im going to lose my mind

@joshhooper 

Sorry ... we can't!

 

I know we used to provide Disabled Bypass Codes -- but we don't do that anymore.

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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joshhooper
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Message 3 of 4
99
Flag Post
HP Recommended

system disabled.....im going to lose my mind

bit oi bought it refurbished and it came like this. the liquidstion center told me to ask you guys. i cant even afford to pay snymore money. i hate computer companies, dell hp all the same money hungry [edited]. amd i look througgh the boards and see all these people who ere helped. fml

 

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Retired Jacky-D
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Message 4 of 4
87
Flag Post
HP Recommended

system disabled.....im going to lose my mind

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation