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- Notebook Boot and Lockup
- the NoteBook PC 1000 is asking for the power on or password ...
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01-23-2017 02:05 AM - last edited on 01-23-2017 08:19 AM by Duane_D
it is win 8 , S/N (removed content),Model number is 1000TX1309 hp notebook ,it is asking to enter administrator password or power on or password,and after trying these numbers :49161991,49989988,39683124,it brings this message :system disabled and followed by this 69437832.am going cocoal
Solved! Go to Solution.
Accepted Solutions
01-24-2017 12:18 PM
Hi@Ali39,
Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂
I understand you are having a password issue on your HP computer. I'll try my best to help you with this,
To provide you with an accurate solution, I'll need a few more details
Is it a Power on password/Startup Password/Windows Logon Password?
If it's related to Windows password, what type of account do you have? Is it Microsoft account or Local account?
Please follow the steps suggested in the guided troubleshooter: Click here
Microsoft account
Reset your Microsoft account password online. You can reset your password on any device connected to the Internet.
See the Microsoft password reset page (in English) to reset your password.
Local account
Use one of the following options to reset the password for your local account.
* If you have created a password reset disk, use the disk to reset your password. See Reset your local user account password using a password reset disk.
* If you do not have a password reset disk, you may be able to reset the password from a different administrator account. See Changing the local user account password from another user account.
* If you are not able to access the account see Accessing your account when no other option is available.
If you need help determining the type of account you set up on the computer, continue to Which type of account did you create?
For more details: Click here
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
01-23-2017 02:16 AM
Please try this Password :
76595214
Steps to be followed:
- Use the unlock code posted above to enter the BIOS
- Disable all passwords that are enabled
- If asked for current password - type the unlock code
- For new password, just press ENTER key
- Repeat the same for verify password column.
- Then leave the BIOS by saving & exit option to save the changes.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
01-24-2017 12:18 PM
Hi@Ali39,
Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂
I understand you are having a password issue on your HP computer. I'll try my best to help you with this,
To provide you with an accurate solution, I'll need a few more details
Is it a Power on password/Startup Password/Windows Logon Password?
If it's related to Windows password, what type of account do you have? Is it Microsoft account or Local account?
Please follow the steps suggested in the guided troubleshooter: Click here
Microsoft account
Reset your Microsoft account password online. You can reset your password on any device connected to the Internet.
See the Microsoft password reset page (in English) to reset your password.
Local account
Use one of the following options to reset the password for your local account.
* If you have created a password reset disk, use the disk to reset your password. See Reset your local user account password using a password reset disk.
* If you do not have a password reset disk, you may be able to reset the password from a different administrator account. See Changing the local user account password from another user account.
* If you are not able to access the account see Accessing your account when no other option is available.
If you need help determining the type of account you set up on the computer, continue to Which type of account did you create?
For more details: Click here
Let me know how that pans out,
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
Jeet_Singh
I am an HP Employee
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