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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
hp desktop pro g2
Microsoft Windows 10 (64-bit)

when I turned on the desktop it failed to boot up to windows it says "The Bios recovery files cannot be found or the files are corrupted." and more error information.i have booted with the recovery usb flash the computer turn on but no display .

any one have this issue?

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