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- HP Community
- Notebooks
- Notebook Boot and Lockup
- the boot configuration data for your PC is missing or contai...

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12-07-2017 02:02 PM
Recovery
Your PC/device needs to be repaired
The.Boot configuration data for your PC is missing or contains error
File:\EFI\Microsoft\Boot\BCD
Error code: 0xc0000034
12-07-2017 02:42 PM
Hi,
Try the following.
First of all, use another PC to create a bootable Windows 10 DVD or USB Flash Drive via the following link. Under the section 'Need to create a USB, DVD or ISO', download the Media Creation Tool.
http://www.microsoft.com/en-us/software-download/windows10
Once you have this, run the tool, select 'Create installation media for another PC', then select the language, edition of Windows 10, and either 32bit or 64bit that is relevant to your notebook. If you are unsure of the exact edition etc, your notebook shipped with Windows 10 Home 64bit.
Follow the rest of the prompts to create this and then click Finish when completed.
Boot your notebook from your Windows 10 installation media as follows - this does assume your hard drive has a guid partition table.
Insert the Windows 10 Installation Media and Shutdown the notebook.
Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Boot Options Menu ( f9 ).
Use the arrow keys to highlight the CDROM or USB Flash Drive option, depending on which type of media you created, then hit enter - if prompted to 'Press any key to continue....' - do so.
Select the ‘Repair your computer’ option, select Troubleshoot and then select Advanced Option. On the Advanced options screen, select the Command Prompt - See option 1 on This Link for a detailed guide on accessing the Command Prompt.
Once you have launched the Command Prompt, do the following:
Type Diskpart and hit enter.
Assuming your installation is on disk 0
Type select disk 0 and hit enter.
Type list volume and hit enter.
Look for the partition that’s formatted as FAT32 and select it – ie if it’s listed as Volume 3 then type:
Select volume 3 and hit enter.
Next, assign it a drive letter by typing:
assign letter=b: then hit enter.
Then type exit and hit enter.
Then enter the following commands, hitting enter after each entry.
cd /d b:\EFI\Microsoft\Boot\
ren BCD BCD.bak
bootrec /RebuildBCD
Hopefully at this point, you will see a message indicating 1 installation has been found and will get a prompt to add this entry - if you do, type Y and hit enter.
When complete, try rebooting the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-16-2018 06:22 PM
Thank you so much for taking the time to post these steps. I had the same issue resulting from a separate cause, but all the same I have regained FULL control of my PC.. I cannot tell you how grateful I am again. Please keep helping out these forums. 🙂
-Lyndsay
@DavidPKwrote:Hi,
Try the following.
First of all, use another PC to create a bootable Windows 10 DVD or USB Flash Drive via the following link. Under the section 'Need to create a USB, DVD or ISO', download the Media Creation Tool.
http://www.microsoft.com/en-us/software-download/windows10
Once you have this, run the tool, select 'Create installation media for another PC', then select the language, edition of Windows 10, and either 32bit or 64bit that is relevant to your notebook. If you are unsure of the exact edition etc, your notebook shipped with Windows 10 Home 64bit.
Follow the rest of the prompts to create this and then click Finish when completed.
Boot your notebook from your Windows 10 installation media as follows - this does assume your hard drive has a guid partition table.
Insert the Windows 10 Installation Media and Shutdown the notebook.
Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Boot Options Menu ( f9 ).
Use the arrow keys to highlight the CDROM or USB Flash Drive option, depending on which type of media you created, then hit enter - if prompted to 'Press any key to continue....' - do so.
Select the ‘Repair your computer’ option, select Troubleshoot and then select Advanced Option. On the Advanced options screen, select the Command Prompt - See option 1 on This Link for a detailed guide on accessing the Command Prompt.
Once you have launched the Command Prompt, do the following:
Type Diskpart and hit enter.
Assuming your installation is on disk 0
Type select disk 0 and hit enter.
Type list volume and hit enter.
Look for the partition that’s formatted as FAT32 and select it – ie if it’s listed as Volume 3 then type:
Select volume 3 and hit enter.
Next, assign it a drive letter by typing:
assign letter=b: then hit enter.
Then type exit and hit enter.
Then enter the following commands, hitting enter after each entry.
cd /d b:\EFI\Microsoft\Boot\
ren BCD BCD.bak
bootrec /RebuildBCD
Hopefully at this point, you will see a message indicating 1 installation has been found and will get a prompt to add this entry - if you do, type Y and hit enter.
When complete, try rebooting the notebook.
Regards,
DP-K
03-17-2018 04:47 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP