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‎06-12-2019 06:36 AM

HP Recommended
Product: hp envy x360
Operating System: Microsoft Windows 10 (64-bit)

HP Envy x360 optane memory, windows was updating, then would not boot up "the selected boot device failed".

Everything tests ok on BIOS etc no faults, on Hp forum states optane memory corrupted.

1 REPLY 1

‎06-12-2019 07:35 AM

HP Recommended

Hi,

What is the exact model of your notebook? Here is how to find it

https://support.hp.com/us-en/document/c00033108

 

You have performed hard drive tests in HP hardware diagnostics at boot?  Power > ESC > F2

You have only UEFI enabled in Boot (BIOS)

Optane is enabled in BIOS?

 

Let me know,

David

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