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Shah888
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Message 1 of 2
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HP Recommended

unlock BIOS Administrator

HP Elite x2 1012 G1
Microsoft Windows 10 (64-bit)

Good morning, I bought the HP Elite x2 1012G1 product number L5H13EA. I bought this laptop at a computer fair in Stratford, London and since then I’ve had some issues with unlocking the BIOS Administrator. I was hoping someone would be able to help me solve this issue. I would be greatly thankful if someone would take the time to help me unlock this. Thank you.  

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Message 2 of 2
61
Flag Post
HP Recommended

unlock BIOS Administrator

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

Removing the CMOS battery will not clear the P/W.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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