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Locked

‎10-04-2023 10:28 PM

HP Recommended
Product: HP Pavilion dv6-6102ax Entertainment Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Since updating windows 10, my laptop goes into a boot loop with a blue window and scroll wheel stuck. I have managed to go into safe mode and done various checks ie. Dism, Sfc, Chkdsk all passing without errors. I've found that if I uninstall my Amd  Radeon 6600/6700M drivers and reboot the laptop boots into windows but with a different resolution. I can go into display and change that for the correct resolution. I know the laptop is years old but there must be away around this issue.

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