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But the drive is active on BIOS

1 REPLY 1
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Are you trying to install windows?  If so, you are missing a driver. Our senior expert @Paul_Tikkanen has a list of drivers that can be used with Intel or AMD system.   One of your pictures shows files so possibly the disk drive is just corrupted and you cannot boot.

 

What are you trying to do and what system do you have?

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.


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