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chacha3
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Message 1 of 2
122
Flag Post
HP Recommended

won't boot up

Pavilion X360 Convertible
Microsoft Windows 10 (64-bit)

every week my laptop shuts down and I cannot boot unless I remove the battery and boot with just the AC power. Then I shut it down reinstall the battery and all is fine. I have preformed checks with the battery and its ok.

this laptop is only 6 months old, what can I do?

1 REPLY 1
Anshu204
Level 4
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Message 2 of 2
97
Flag Post
HP Recommended

won't boot up

Try contacting hp . . . . . . . I think that u r under warranty 🙂 so u can get a free fix
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