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‎10-20-2020 07:09 AM

HP Recommended
Product: pavilion entertainment pc
Operating System: Microsoft Windows Vista

My laptop when power button is pushed power light comes on fan tries to start cap lock light comes on but only stays on for maybe 1/2 second and goes off any help would be appreciated 

1 REPLY 1

‎10-23-2020 06:28 AM

HP Recommended

@rod65

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01443371

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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