afcb Honor Student
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wont turn on, no power and clicking

pavilion 15-p018na
Microsoft Windows 10 (64-bit)

Hi,my laptop has just turned it self off and will not re start, the power light is not lit, I have tried a forced start but no difference, the ac lead looks ok, when I plug it in I get a faint clicking noise? about every 7 seconds from the base of the unit, I have been through anything I could find on the website but no help, any ideas appreciated. Mark

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Regents Professor
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HP Recommended

wont turn on, no power and clicking

Hello afcb,

 

 

 

 

 

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

 

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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