12-29-2016 02:49 PM
Hi,my laptop has just turned it self off and will not re start, the power light is not lit, I have tried a forced start but no difference, the ac lead looks ok, when I plug it in I get a faint clicking noise? about every 7 seconds from the base of the unit, I have been through anything I could find on the website but no help, any ideas appreciated. Mark
12-29-2016 06:55 PM
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
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