09-26-2016 03:04 AM - edited 09-26-2016 03:06 AM
I bought this HP Pavilion Gaming Notebook - 15-ak002nl in February. As i love gaming and travel a lot, this seemed a pretty decent option for me. However, after the first 4-5 months of flawless use (while i mostly played games like The Witcher 3, Diablo 3, Dark Souls - all of them at a minimum of 35 fps), it began to show some issues.
Basically, once every 1-2 or more minutes (but this depends on the game i'm playing) fps drops by 50% or more, especially in more engaging and graphically heavy moments. This happens on every game i'm playing (which is now World of Warcraft, but i also tried other games and the same thing happens).
I tried updating drivers, reinstalling games, cleaning the inside of the notebook, using a fan beneath it, reinstalling Windows, reloading the default HP settings - with no use. I then tried with the HP telephonic assistance, which tried to change some graphic settings withing the nVidia control panel and installing some HP drivers. No use.
At that point, they told me to send them the notebook so they could try to fix it. They kept the notebook for 2 weeks, after that they sent it back to me, claiming they changed the motherboard. And the problem is still here.
I don't know what to do anymore, to be honest. This notebook should be able to run these games at a decent framerate, and it's not doing that anymore. Any advice?
09-27-2016 01:16 PM
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FPS issue while playing the games on your PC. Is that right?
I will definitely help you.
The game is compatible with your system hardware, however, it may have a slow performance because you are using the windows 10 and the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly.
Here's how you do it:
• Go to Start Menu > click on Settings.
• Type performance > choose Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and ok...this should do the trick.
If you don't like the way windows looks after the above step, you might want to consider upgrading your RAM (Memory card).
Let me know how it goes.
09-27-2016 04:36 PM
Thanks for your reply.
I did what you adviced and the problem is still present. Still getting random huge fps drops.
I think it's relevant to note that the fan of the cpu seems to work less then when the problem was not present. Also, during games, the notebook is not that hot as it used to be - it's not heating.