I bought an HP envy x360 6 months back. As it is an expensive laptop I took very good care of it. But for my luck, the left hinge broke apart two days back. I didn't even put much pressure on my laptop anytime. Now it gives me a feeling like the whole screen will come off on the left side. It's really nothing of my fault. I even never dropped it or done anything to my laptop. Then I googled about the same problem and discovered its really a very common problem with every laptop of this kind. I bought it in the UK and now in India for a short visit and I faced this issue here. Now I got stuck and can't do any office work. I am an IT guy working for TOP Banking company in London, UK and is my laptop is very important for me now. I am very afraid that how can work without my laptop no as I already paid too much for this laptop. it's really very heartbreaking. 🙁 Could you please help me on this urgent basis?
This is a major hardware issue and requires disassembly and replacement of parts. HP has lots of Service Centers in India. Whether you can get it fixed for free I am not sure but its nothing we can help you do with a few tips and pointers. I will also escalate this to HP employees to see if there is some assistance available for you.
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