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14-ck0065st no power

HP Recommended
14-ck0065st
Microsoft Windows 10 (64-bit)

14-ck0065st no power, No LED

 

Replaced AC/DC adapter
Replaced Battery,

Replaced DC port

Cannot find motherboard replacement

 

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi@Affinityhb, Welcome to the HP Support Community!

 

  

Perform the below steps: 

If the computer does not start, the LED lights do not glow, and the display is black, 

you can perform one or more of the following actions to resolve the no power issue: 

  

(Click on the blue letters to get more details about each step) 

  1. Examine the adapter and power cord for physical damage 

  2. Test the power from the AC wall outlet to the notebook connector 

  3. Start the computer using the battery only 

  4. Check that the lid switch moves freely 

  5. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. 

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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