cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
265
Flag Post
HP Recommended

Solved!

14ac132la

14AC132LA
Microsoft Windows 10 (64-bit)

Hello, I have just bought a notebook 14AC132LA I want to upgadre the RAM memory. I couln't find any manual with instructions in how to install the new memory, and also y I couldn't find anywhere the type of memories supported, max capacity, etc.

 

This is the page of the notebook:

 

http://support.hp.com/us-en/product/HP-14-ac100-Notebook-PC-series/8499318/model/9259763/drivers

 

Thanks for your time.

2 REPLIES 2
Level 17
Level 17
42,440 42,229 6,732 11,758
Message 2 of 3
254
Flag Post
HP Recommended

Solved!

14ac132la

You will need the Service Manual:

 

Manual

 

See p. 43. Basically you have to remove the back cover. You have a single 4 gig module and it can take 2 x 8 gig modules for a max of 16 gigs. 

 

I recommend just buying a second 4 gig module and upgrading to 8 gigs. 

 

This is the right 4 gig module:

 

4-GB (DDR3L-1600) 691740-005

 

http://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=1...

 

Post back if you need any more help. Memory upgrade is not technically authorized for end users so there is some risk of breaking something and voiding the warranty.

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

Highlighted
New member
2 1 0 0
Message 3 of 3
246
Flag Post
HP Recommended

Solved!

14ac132la

Thanks for help.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation